We get many phone calls from people asking, "What are my rights?" Everyone’s case is different. It is best to call our office for answers to your specific questions. We talk to you about your situation, review your VRS or SSB file, and talk with your VRS or SSB counselor or anyone else with information important to your case.
There are general basic rights. As a client or applicant of VRS or SSB, you have the right to:
- apply for services
- be evaluated to see if you are eligible for services
- see most of the information in your VRS or SSB case file (you may need to sign a release form first)
- keep your VRS or SSB file private
- an Individualized Plan for Employment (IPE) that fits your needs
- appeal a decision if you don’t agree with it or if you feel that your rights have been violated